Frequently Asked Questions
Everything you need to know about your fitness gear and orders.
What is the standard shipping time for heavy equipment?
Bulk items like power racks and treadmills typically ship within 3-5 business days via freight, with a total delivery window of 7-14 days depending on your location.
Do you offer a warranty on your fitness machinery?
Yes, all our motorized equipment comes with a standard 12-month manufacturer warranty covering parts and labor, with optional extended protection plans available at checkout.
Can I return a product if it doesn't fit my home gym space?
We offer a 30-day return policy. Items must be in their original packaging and unassembled. Please note that return shipping costs for heavy equipment are the responsibility of the customer.
Are your weights sold in pairs or individually?
Dumbbells and weight plates are sold individually unless specified as a 'Set' in the product title. Please check the product description for specific quantity details.
Do you provide assembly services for home gyms?
We partner with professional assembly services in most major metropolitan areas. You can add 'Professional Assembly' to your cart during the checkout process.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna to help you build your gym now and pay later.